E-Commerce Retail Solutions
From retailers, manufacturers to distributors, E-commerce is creating an opportunity of growth for all type of businesses.
But significant supply chain challenges like high volume SKUs, seasonal demand & supply, order processing timelines, shipping prices, deliveries, customer experience, etc. are preventing some businesses to grab this opportunity. High volatility in short-term fluctuations and weekly demands can scarce human resources to the breaking point, resulting in poor customer service. E-commerce fulfilment must be able meet those requirements in order to achieve sustained growth.
Today’s e-commerce customers have higher expectations in terms of next-day or same-day product delivery, easy return policy, offers or deals, etc. and will only increase in the future. Firms who are struggling to meet today’s expectations are at high risk of losing customers and will be left behind by the competitors who are able to consistently meet these changing expectations.